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Support Active students. The user name is the same as used in your email account that provides the PHSU, for example: The username is: firstname.lastname@example.org The password is the same account assigned to the PHSU. Need assistance? We're happy to help! Contact your IT Department : By email email@example.com By phone: 787-840-2575, ext. 4834 (Monday through Friday 8:00 a.m. to 4:30 p.m.)